The Social Hub Madrid

The room was great value for money. The room was nothing fancy, however the hotel itself had fantastic facilities and was in a great location. Walking distance to pretty much everything we wanted to see in Madrid. The little coffee shop within the hotel made amazing “Melbourne” quality coffee. The gym was small but well equipped with clean, modern equipment. The rooftop was nice, although the pool was freezing! We didn’t try the breakfast as it wasn’t included in our booking however it looked good!

Excellent design both in the hotel communal spaces and in the room. Room was spacious and well equipped with amenities including good coffee. Gym was usable (although needs more weights) and pool area refreshing with nice design. Hotel breakfast had all the necessary basics and was never too crowded when I was there.

Such a cool place. Large meet & greet type reception area, with cafe, ping pong table, games, chillout area, TV room and LOADS of other stuff. Really great vibe. The staff are honestly SO welcoming & genuinely friendly. When my bang average Spanish had been exhausted, the girl switched to perfect English to help complete the simple check in process. Other staff literally would introduce themselves eg in the lift, hows it going, seem interested in where we're from, give advice on the city etc etc. SO nice. There was a small roof top pool with beds, loungers etc not that big, but I suppose enough to escape the hottest part of the day (August in Madrid!). Bar on the floor below too. We will go back to this super cool city in the future, and will not hesitate in booking this place again. Thank you so much to everyone for such a great stay X

- Check in was a breeze and every person who I spoke with at the check in counter were beyond hospitable. - There is a pool that actually has a nice view of the palace in the background. It isn't too deep or large, but enough to cool down in the hot summer and that's what I really needed anyways. - They serve food at the bar and there was a lovely French server who was incredibly friendly and helpful. - The AC in the bedroom was amazing - seriously, so damn grateful. - They provide conditioner, shampoo, and body wash in the bathrooms, with a great black tea fragrance. Seriously, it was amazing. - Free laundromat! You just need to download the app but the people at check-in were kind in instructing me how to do so. - TONS of space to lounge around. Like....no shortage of space to lay down and read a book at a ll. - Great wifi. - Great location near the Plaza de Espana.

This hotel is gorgeous! Highly recommend. Great location - about a 10 minute walk from Plaza de Oriente and you can see the palace from the rooftop pool! Also right next to the Templo de Debod for a magical sunset. I also loved wandering around the park opposite. Great spot for bird and people watching! So many thoughtful touches at the hotel and the service was exceptional. When I arrived there was a special handwritten note on the desk, discreet condoms on the bedside table (just in case), water and tasty snacks. I also really appreciated that if I spoke to the staff members in (admittedly, broken) Spanish, they responded in Spanish and where patient with me even though they all speak perfect, fluent English. I was a bit worried from the name that this would be a 'party hostel' but the word 'social' here actually refers to the fact the hotel is kind of a 'social enterprise' - it's a Bcorp, with a number of policies for people and planet. Would also highly recommend the restaurant - all the food was beautifully prepared and delicious although service can be a tad slow at busy times and there are limited vegetarian protein options. I would recommend to travellers to take an Uber from the airport as it's cheaper than the taxis at the airport taxi rank.