The Social Hub Madrid

The room was great value for money. The room was nothing fancy, however the hotel itself had fantastic facilities and was in a great location. Walking distance to pretty much everything we wanted to see in Madrid. The little coffee shop within the hotel made amazing “Melbourne” quality coffee. The gym was small but well equipped with clean, modern equipment. The rooftop was nice, although the pool was freezing! We didn’t try the breakfast as it wasn’t included in our booking however it looked good!

This hotel is gorgeous! Highly recommend. Great location - about a 10 minute walk from Plaza de Oriente and you can see the palace from the rooftop pool! Also right next to the Templo de Debod for a magical sunset. I also loved wandering around the park opposite. Great spot for bird and people watching! So many thoughtful touches at the hotel and the service was exceptional. When I arrived there was a special handwritten note on the desk, discreet condoms on the bedside table (just in case), water and tasty snacks. I also really appreciated that if I spoke to the staff members in (admittedly, broken) Spanish, they responded in Spanish and where patient with me even though they all speak perfect, fluent English. I was a bit worried from the name that this would be a 'party hostel' but the word 'social' here actually refers to the fact the hotel is kind of a 'social enterprise' - it's a Bcorp, with a number of policies for people and planet. Would also highly recommend the restaurant - all the food was beautifully prepared and delicious although service can be a tad slow at busy times and there are limited vegetarian protein options. I would recommend to travellers to take an Uber from the airport as it's cheaper than the taxis at the airport taxi rank.

The hotel exceeded our expectations: not only it's modern, clean and has a peculiar design, it's also very conveniently located (we walked to all main landmarks) and has all the necessary facilities within it's premises (a bar, a restaurant, a pool, also a laundry room). The staff is very friendly and welcoming, they really go an extra mile to make your stay comfortable. The room itself was clean and tidy, with thoughtful little touches like free water, tissues, really nice branded toiletries. We had a great stay 😊

This hotel is unique and unlike any other "traditional" hotel. The bed is very comfortable, which was really the highlight of the stay. Welcome treats were really a nice touch, and the staff was great. The restaurant was good and came in handy since there are no good restaurants nearby. If you are traveling with children or you are 50+, you may reconsider. Having condoms by the bedside took us by surprise. The location was a bit far from most attractions. We booked this location because we wanted to be near the Royal Palace, but it was a bit of a short hike that required climbing upstairs. All English channels on TV were not working, but this is typical throughout Spain.

We had a fantastic stay at this hotel in Madrid. The facilities were top-notch, with plenty of enjoy during our visit. We especially loved the table tennis area, it was a fun and lively spot to unwind. The on-site cafe was also a highlight, offering a nice selection of tasty food and drinks throughout the day. The hotel faces the Royal Garden which makes the rooms more beautiful. Not only could we enjoy the peaceful greenery, but we also had a chance to see Madrid's energetic rush hour traffic. Unfortunately, we could not make use of the nice pool and terrace due to rainy weather during our stay, but with so much else to enjoy, it did not dampen our experience.